Close window

Log In

Important changes effective December 12, 2014
Effective December 12, 2014, access to Eligibility, Benefits and Claim Status Inquiry is now available only at In addition, Secure Messaging functionality on Availity has replaced the electronic 151 inquiry. All access is still available to Medical Management Functionality, Reports, including remittances and access to prior electronic 151s which are currently on Point of Care. However, access to these functions is now available exclusively via single sign on through Availity. Direct access to Point of Care is no longer available. If you do not have an Availity log-in, your organization's Availity Primary Access Administrator can register you and complete the Anthem Services Registration on Availity to connect your Point of Care and Availity accounts. If you have any questions, please contact Availity Client Services toll free at 1-800-282-4548.
Already registered?
Please login below.
New user?

Point of Care

Got your access code? If you have
received your access code via email,
you may complete your registration
now. If you don't have an access code;
contact the POC administrator at your

Register today.


Point of Care Availability:

Monday - Saturday: 6:00 AM - Midnight
Sunday: 6:00 AM - 1:00 PM
Sunday: 8:00 PM - Midnight

(Includes Authorizations)




By using this site, you confirm that you agree to the Terms of Use of These terms govern your use of this site whether or not you choose to read them. We reserve the right to modify the terms from time to time.
Forgot your password?  

  About this Site Privacy Statement Terms of Use HIPAA Information
®Registered marks Blue Cross and Blue Shield Association.
Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. serving residents and businesses in Virginia excluding the city of Fairfax, the town of Vienna and the area east of State Route 123. An independent licensee of the Blue Cross and Blue Shield Association.

Use of the Anthem Web Sites constitutes your agreement with our Terms of Use.